• “The most powerful thing Melissa brings to work is her ability to lead from within a team. Her jovial candor and empathy brings out the best in everyone around her and brings people together to focus and grow—overcoming obstacles and returning to the purpose at hand. This, combined with her multitalented ability to define, craft and launch communications campaigns from strategy to implementation means she can both lead teams or take the lead as a solo communications powerhouse. She is first, of course, an exceptional writer. She can take and adapt the voice of a brand to resonate with readers in any context, and her patience and mastery of language means she ends up mentoring other teams from product to sales and enhancing the voice of the entire organization. I am grateful to have worked with Melissa and even more so to have become friends through work. She is an absolute joy to know and a beautiful person!”

    -Justin West, CEO Thrive Lot

  • “Melissa worked with Qordoba Inc. to produce a variety of high quality e-commerce industry and country-specific articles for our content marketing and social media strategies. Melissa is a great writer that takes the time to get to know the audience, intention/ tone, and subject matter of each piece she produces. Beyond this, she also helped us research and compile some of the key statistics and data that we used to craft several of our articles. Despite not being familiar with some of the topics covered, Melissa quickly got up to speed with us and was enormously helpful in generating solid content marketing pieces that also helped drive our social media campaigns. She is a great contributor and highly creative.”

    -James Tobyne, VP Partnerships

  • Melissa is a wonderfully talented writer, editor, communications manager, and all-around storyteller. I had the good fortune of working with her for a year at Giving Assistant, where her careful editorial feedback and compassionate leadership benefited everyone on her team. She brings out the best work in every writer she collaborates with — uplifting their voices while staying on-brand and mission-driven — thanks to her deeply empathetic approach and thoughtful vision.Her narrative skills elevated all aspects of Giving Assistant's messaging, especially the diligent work of the company's nonprofit partners. She's adept at finding the specific story that resonates universally and drives people to action in support of a greater cause. Finally, she's a complete joy to work with and any team will be lucky to have her onboard. I hope we have the chance to work together again.

    -Nathan Frontiero, Copywriter

  • “…my proverbial hat is off to Melissa Glidden for her work on the introductory prose for the dedicated post. I was an editor in the news business for more than 40 years, and spent a lot of time trying to teach others writers and editors to do exactly what she accomplished here. Not only did she rewrite and add more information from our website or elsewhere, she wove it all together so well. It was colorful yet short and to the point. She can turn a phrase. You're fortunate that I'm out of the editing business — I'd be hiring her away from you. So thank you again to you and Melissa for all you have done to help us recruit even more volunteers. Know that your work will help brighten the hospital stays of thousands of our kids when they need it the most.”

    –Caitlin’s Smiles (Nonprofit)

  • "This is literally the best, most accurate report about us that I've ever read!!! What we do is often hard for folks to understand. Melissa Glidden is an incredible researcher and writer! I can't thank you enough for this and I will share it across our social media and in our newsletter.”

    -Mindfulness First (Nonprofit)

  • “She was compassionate and patient while working with nonprofits. She diligently worked to write compelling articles for the blog and email which drive awareness and donations back to nonprofits. Additionally, Melissa went above and beyond to foster relationships with nonprofits by teaching them how to use the Giving Assistant platform. While interviewing nonprofits she performed market research to help our team better understand how to educate new nonprofit partners. With her research and thoughtful articles, our nonprofit partnerships and SEO team continue to thrive. Her contributions, insights, and mindfulness will make her successful in her next adventure.”

    -Kitt Mattison, Marketing Automation Manager

Emails, Newsletters, and Social

Giving Assistant

Audience: Nonprofits

Audience: Shoppers


As Marketing Communications Specialist at Indiana Professional Management Group (IPMG), I managed our editorial calendar; developed and published all social media content using Canva and Sprout Social; and led email marketing, handling a contact list of approximately 10k, and an audience consisting of internal employees, IPMG participants, board members, nonprofit leaders, legislators, and more.

While at IPMG, I migrated all email contacts to MailChimp, cleaned up the list, and improved segmenting, including creating avenues for subscribers to “self-segment” (ie., enabling new hires to sign up for emails during their onboarding, and select their own department, automatically putting them in the correct segment, and saving myself and the communications director time.) I also revamped our monthly newsletter, making it more inclusive and engaging (I built our first optimized, screen-reader accessible email designs), and included more content submissions from subscribers, improving engagement and reducing unsubscribes. I increased the frequency of internal communications, receiving more engagement an input from employees, helping them feel heard and included. I also designed and built every email communication end-to-end using Canva, Adobe CS, and MailChimp.

Web Content & UX (In-Product) Copy
Copywriting & Sales Enablement
Email, Newsletters & Social
Editorial & Blogs
White Papers, Case Studies, Press Releases & Reports
Video Scripts & Decks
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Video Scripts & Decks

Below are scripts and videos featuring scripts I’ve written.

[Script] Giving Assistant FAQ

[Video] 🎥 YouTube: Giving Assistant Explainer 1

[Video] 🎥 YouTube: Giving Assistant Explainer 2 (Also showcases my UX copy)


[Script] The Home Depot: Husky Lights

[Script] The Home Depot: Origami Kitchens


[Video + Voice] 🎥 YouTube: Hey Waiter App (Copy edited script and recorded [cheesy] voice over)

[Deck] 📸 Giving Assistant Creative Partner Onboarding

[Deck] Draft, Giving Assistant Brand Rollout

[Deck] 📸 Mental Health Awareness Month Workshop

Web Content & UX (In-Product) Copy
Copywriting & Sales Enablement
Email, Newsletters & Social
Editorial & Blogs
White Papers, Case Studies, Press Releases & Reports
Video Scripts & Decks
Back to Top